We take your privacy extremely seriously. This document (“Privacy Policy”) describes what personal data Awatar Innovations Sdn. Bhd. (collectively "Awatar", "we" or "us") collect and use, why and how we collect it, how we protect it, and how you can contact us.
Please read this Privacy Policy carefully. By accessing our platform, using any services provided by Awatar, signing up for any products and services provided by Awatar, submitting any information to us, or otherwise indicating your agreement, you are deemed to have agreed and consented to the terms of this Privacy Policy.
We reserve the right to amend, alter, change, or modify this Privacy Policy at any time without prior notice. Any amendments will be posted on our platform.
In this Privacy Policy, “Personal Data” means:
Please take care when submitting information to us, especially when completing free text fields or uploading documents and other materials. Some of our services are automated, and we may not recognize that you have accidentally provided us with incorrect or sensitive information.
You are not required to provide the Personal Data requested by us. However, if you do not do so, we may not be able to provide you with our products or services, communicate with you, or respond to your inquiries. You should ensure that all Personal Data submitted to us is complete, accurate, true, and correct to avoid any service interruptions.
If you provide us with any Personal Data relating to a third party (e.g., information of your spouse, children, parents, or employees), by submitting such Personal Data to us, you represent that you have obtained the required consent of the third party to provide us with their Personal Data.
We use your Personal Data to offer our products and services to you, based on an agreement between you and Awatar. This includes:
We aim to improve and enhance our products and services continually. We may use your Personal Data for purposes such as:
We may use your Personal Data collected from monitoring our platform and services to:
We consider a child to be anyone under the age of 18. We do not knowingly seek or collect Personal Data from or about children without the consent of a parent or guardian. If we become aware that Personal Data submitted to us relates to a child without the appropriate consent, we will take reasonable steps to delete such data.
We will retain your Personal Data for as long as your account remains active with us. If you choose to deactivate your account, we will delete your Personal Data in accordance with our data retention policies and applicable laws.
We value your privacy and are committed to protecting your Personal Data. We will not sell, rent, trade, or disclose your Personal Data to any third parties. Your Personal Data will be used solely for the purposes stated in this Privacy Policy and will remain confidential within Awatar.
We take appropriate and commercially reasonable technical, physical, and administrative measures to protect your Personal Data from misuse or accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, acquisition, or access. These measures include:
In order to improve our services to you, we may use cookies and similar tracking technologies. Cookies are small data files stored on your device that help us remember your preferences and improve service delivery.
You can control the use of cookies through your browser settings. Disabling cookies may result in a limited experience of our functionality and services.
Under the Personal Data Protection Act 2010 (PDPA), as a data subject, you have the right to:
To exercise these rights, please contact us using the details provided in the “Contact” section below. We will make our best effort to respond to your queries and requests within 21 days.
If you have any questions, comments, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us as follows:
By using Awatar, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and retention of your information as described herein.